Privacy Policy

When you contact us, request a consultation, or submit a form on our website, we collect information such as your name, email address, company name, phone number, industry, and project description.

We may collect certain technical information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This is used solely to improve site performance and user experience.

We use essential cookies to operate the website. We do not use third-party advertising cookies or sell your data to advertisers. You can disable cookies in your browser settings, though some site features may not function as intended.

We use your contact information to respond to messages, schedule discovery calls, and deliver scoped proposals you have requested.

Aggregated, anonymised data may be used to understand how visitors interact with our site and to improve our content and offerings.

With your consent, we may send updates about our services, case studies, or industry insights. You can opt out of these communications at any time via the unsubscribe link in any email.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our infrastructure is hosted on SOC 2-compliant cloud providers.

For clients sharing sensitive business information during our engagement process, we are happy to sign a mutual NDA before any detailed discussions take place. Please request one when you contact us.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact data from enquiries is typically retained for 24 months.

AI Brigade does not sell, rent, or trade your personal information to third parties for marketing purposes — ever.

We may share limited data with trusted service providers (e.g. email delivery, CRM, analytics) who process data on our behalf under strict data processing agreements and are prohibited from using it for any other purpose.

We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

You have the right to request access to the personal data we hold about you and to request correction of any inaccurate information.

You may request that we delete your personal data at any time. We will honour such requests unless we are required by law to retain the data.

Where applicable under GDPR or other applicable law, you have the right to receive your personal data in a structured, machine-readable format.

You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly at privacy@aibrigade.ai.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our privacy team at privacy@aibrigade.ai or write to us at AI Brigade, San Francisco, CA.